Minimum order value is normally £150.00 (plus postage). However, during this time we have disabled this requirement.
Sample products are available for if you wish to test these out in your store before commiting to a wholesale order. These will be priced at trade price and you will need to pay postage additionally. All samples are non-returnable and orders are limited to 1 of each line.
Terms are pro forma and invoices can be paid via BAC’s, Bank Transfer, PayPal or cheque. Cheques will need to fully clear before goods are released. Any bank charges including PayPal fee’s are the responsibility of the buyer. We expect to receive the full amount. Goods will not be released until full invoice total has been received.
Any orders not paid within 1 week of invoicing will be cancelled and all goods returned to stock. This will be classed as a strike on your account. Three strikes and your payment terms and account will be under investigation and further sanctions may be taken including, but not limited to, account suspension.
We deliver to UK Mainland only. A carriage charge of £4.99 per order applies to orders of £200 and under. Above this, carriage is free. We use either Yodel for bulk deliveries or UPS, depending on the weight and value of the order. Both methods are signed for, for additional security.
Any goods damaged in transit or discrepancies with an order must be notified in writing within 2 working days of receipt of goods.
We request that customers check the condition of parcels received and if the outer packaging is damaged, or any packages missing on the shipment, note this on the paperwork when signing for the goods with the courier.
We are only able to claim for missing goods or damages if this has been notified when signing for goods with the courier, and a report in writing to us within 48 hours of signing for the goods.
We cannot be held liable for any missing packages, items or damage if you fail to follow these procedures.
We aim to ship orders within 3 working days. But turn-around times may vary due to current stock demand.
Notification of faulty goods must be made in writing within 3 working days of delivery. You will receive an RMA number from us and you will be requested to send this back to us using a pre-paid postage label sent to you via email.
Should you wish to return an order (or part of), for any reason, you must retrieve an RMA number from us within 5 working days. Returns must be accompanied with the purchases name and address and reason for return. If your return request is approved, carriage expenses and risk are the purchase’s responsibility unless otherwise agreed.
It is not permitted as stockists to set your own MSRP’s (Manufacturers Suggested Retail Price). All Meadowland products are to be sold at the MSRP. Should you wish to include any Meadowland products as part of a sale or promotion, you must get this authorised by us first. Failure to retrieve approval will result in the stockists account being reviewed with a possible strike action served against them.
We do not authorise the selling of our products on any online platform. This includes but is not limited to, social media marketplaces, auction sites such as eBay, or any other platform including Amazon and your own website. You are more than welcome to display our products on your website, but you cannot activate a ‘buy’ button or enable an ‘add to cart’ function. In this instance, and in order to protect our brand integrity, we request that the seller write their own product description so as not to be penalised from Google and other search engines.
Any stockists not following these rules will have their accounts reviewed with a possible strike action served against them. Our products are only available for sale on the Garden Valley website, on the official Meadowland Products site and in retail stores on the high street.
In order to maintain a level of exclusivity to our current stockists within their geographical area, we work on a case by case basis to ensure there are no conflicts of interest. We reserve the right to supply multiple new stockists that are a reasonable distance apart from each other. Exclusivity will lapse if any order has not been placed for a period of six months.
If you wish to sell our products at a pop up shop or fair/market, we ask you to notify us of the details including location and time/date so that we can ensure there are no conflicts between other stockists in that geographical area.
D A G Enterprise Limited (T/A Meadowland Products)
Registered Address:
9 Wagstaff Lane
Nottinghamshire
NG16 5JL
accounts@meadowlandproducts.co.uk
Company Registration No. 13314749